Is an agency model the future of retail?
Polestar and Stellantis are at the forefront of this shift, among others. But what does it actually mean for retailers and customers?
We will be joined by guests from OEMs, retailers and a digital agency behind the changes, as we take a detailed look at the implications.
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Jonathan Goodman is the CEO Polestar UK and Head of Global Communications, a role he has held since July 2020. He took this job after 3 years as Chief Operations Officer for Polestar, charged with overseeing the operational launch of the new stand-alone electric performance car brand within the Volvo car Group.
Prior to this, Jonathan was Senior Vice President, Corporate Communications for Volvo Cars from October 2014. He joined Volvo Cars after a 28-year career at PSA Peugeot Citroën where he held the role of Executive Vice President, Communications, in Paris (2012-2014). Before that, he held several leading commercial positions within the PSA group, including Managing Director for Peugeot in the UK and Managing Director in Belgium and Luxembourg.
Jonathan holds a degree in Combined Honours in French, English Literature and International Politics from the University of Newcastle-upon-Tyne and additionally a diploma in Business Administration from the University of Coventry.
Tony Whitehorn is a consultant and advisor to Endava, a software development company. Previously, he was with Hyundai Motor Company UK for over 17 years, rising from managing director to president and CEO. He continues to have an executive advisor role with the company.
He has spent his entire career in the automotive industry, joining Renault from Cardiff University and then going on to work for Toyota GB as operations director.
Duncan has extensive experience in the motor retail industry including spending the
last 13 years at Lookers in a number of senior management roles, nine years of which
were at Franchise Director level, then Chief Retail Operations Officer with
responsibility for the dealership portfolio, customer experience and OEM Brand
Partners relationships, before being promoted to his current role in January 2021.
Before joining Lookers, he spent 10 years with Arnold Clark.
Mark is a journalist with more than a decade of top-level experience in the automotive industry. He first joined Autocar in 2009, having previously worked in local newspapers. He has held several roles at Autocar, including news editor, deputy editor, digital editor and his current position of editor, one he has held since 2017.
From this position he oversees all of Autocar’s content across the print magazine, autocar.co.uk website, social media, video, and podcast channels, as well as our recent launch, Autocar Business. Mark regularly interviews the very top global executives in the automotive industry, telling their stories and holding them to account, meeting them at shows and events around the world.
Mark is a Car of the Year juror, a prestigious annual award that Autocar is one of the main sponsors of. He has made media appearances on the likes of the BBC, and contributed to titles including What Car?, Move Electric and Pistonheads, and also writes a regular column for The Sun.
He graduated from Norton College in Sheffield in 2008 with an NCTJ journalism qualification.