Leaders' summit: future of aftersales

Watch our live interview hosted by Matt Prior, Editor at Autocar with Lisa Brankin, Managing Director of Ford of Britain & Ireland; Mark Busby, Director of Commercial Operations at Hendy's group; and Tom Kilroy, CEO of the automotive experience platform, Keyloop.

So much of the talk around electric cars has been on the initial purchase, and what needs to be done to help people make the decision.

Once that decision has been made and that new electric car has been delivered to the customer, what happens next? Enter the world of aftersales, which we will be looking at the future of within the electric era.

We’ve brought together some of the biggest names in the industry for a special Leaders' Summit to answer the questions around aftersales opportunities for profitability, what it means for servicing, repairs, and more during this live, free-to-join webinar, sponsored by Keyloop.

Host Matt Prior, editor-at-large at Autocar, will be joined by Lisa Brankin, managing director of Ford of Britain and Ireland, Mark Busby, director of commercial operations at Hendy’s group, and Tom Kilroy, CEO of the automotive experience platform, Keyloop.

Brought to you as the final part of the Power List 100 series, Leaders’ Summit: Future of Aftersales takes place at 11am on 24 April. You can sign up now.

Audience members will also be able to submit questions during the event, which will be answered live by our audience.


  • Speakers keyboard_arrow_down
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    Mark Busby Director ‑ Commercial Operations Hendy Group Bio
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    Lisa Brankin Managing Director Ford of Britain and Ireland Bio
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    Matt Prior Editor-at-large Autocar Bio

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